At Jessica Lightbody Hotel Design UK (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

By using our website www.jessicalightbody.co.uk, you agree to the practices outlined in this Policy.

For any questions regarding this Policy or how we handle your data, please contact us at studio@jessicalightbody.com.

1. Who We Are

Jessica Lightbody Hotel Design UK is a leading luxury hotel and hospitality interior design studio in the United Kingdom. We specialise in bespoke hotel interior design, commercial interior projects, and high-end hospitality spaces.

2. What Information We Collect

We may collect personal data from you in various ways, including:

a) Information you provide directly:

Name, email address, telephone number
Company name and position (if relevant)
Information provided through contact forms, enquiries, newsletter subscriptions, or job applications

b) Information collected automatically:

IP address, browser type, device type, operating system
Pages visited on our website, time spent on pages, and click patterns
Cookies and tracking technologies (see Section 8 below)

c) Information from third parties:

We may combine information from publicly available sources or trusted partners to improve our services and communications.

3. How We Use Your Information

We process your personal data for the following purposes:

To respond to enquiries about our hotel and hospitality design services
To provide information about our services, projects, and newsletters
To improve our website and user experience
To personalise marketing communications and promotions
To comply with legal obligations

Legal basis for processing:

Consent: where you subscribe to newsletters or provide explicit permission
Contract: to respond to enquiries or provide services
Legitimate interests: to improve our website, services, and communications
Legal obligation: where required by law

4. Sharing Your Information

We do not sell or trade your personal data. We may share your information with:

Trusted third-party service providers who process data on our behalf (e.g., website hosting, email marketing, analytics)
Legal or regulatory authorities where required by law
Business partners, only when necessary to provide services you request

All third-party providers we work with are GDPR-compliant and contractually obligated to protect your data.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

Essential cookies – required for website functionality
Analytical cookies – to understand website usage and improve services
Marketing cookies – to personalise communications

You can manage or block cookies through your browser settings. For more information, see our Cookie Policy [link to separate page if needed].

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes outlined above, or to comply with legal obligations.

Enquiry or contact data: retained for up to 3 years unless you request deletion
Newsletter subscription: retained until you unsubscribe
Job application data: retained for up to 12 months unless otherwise agreed

7. Your Rights

Under the UK GDPR, you have the following rights:

Access: request a copy of the personal data we hold about you
Correction: request corrections to any inaccurate or incomplete data
Erasure: request deletion of your personal data (“right to be forgotten”)
Restriction: request that processing of your data is restricted
Data portability: receive your data in a structured, commonly used format
Objection: object to processing for marketing or profiling purposes
Withdraw consent: if processing is based on consent, you may withdraw it at any time

To exercise your rights, please contact studio@jessicalightbody.com. We will respond within 1 month as required by law.

8. Security of Your Data

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or loss.

However, no method of transmission over the Internet or storage system is completely secure. By using our website, you acknowledge that absolute security cannot be guaranteed.

If you create a password for parts of our website, you are responsible for keeping it confidential.

9. International Transfers

If any personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by the UK Government
Ensuring the recipient operates in compliance with GDPR standards

10. Profiling and Marketing

We may analyse your personal data to create a profile of your interests and preferences to deliver relevant communications about our services. You can opt out of marketing communications at any time by:

Clicking “unsubscribe” in our emails
Contacting studio@jessicalightbody.com

11. Changes to This Privacy Policy

We may update this Policy periodically. The latest version will always be posted on our website with the “Last Updated” date. Please check this page regularly to stay informed about how we protect your data.

Last Updated: 31 March 2026

This version is fully GDPR-compliant and tailored to a luxury hotel design studio in the UK.

If you want, I can also write a matching short Cookie Policy for your site that works seamlessly with this Privacy Policy and keeps you fully compliant with UK ePrivacy laws.

Cookie Policy – Jessica Lightbody Hotel Design UK

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience, remember your preferences, and allow websites to function efficiently.

How We Use Cookies

We use cookies on www.jessicalightbody.co.uk for the following purposes:

Essential Cookies – Necessary for the website to function correctly (e.g., page navigation, secure areas).
Analytical/Performance Cookies – Help us understand how visitors use our site so we can improve functionality and user experience.
Marketing/Advertising Cookies – Used to deliver relevant promotional content and measure campaign effectiveness.

Third-Party Cookies

Some cookies may be set by trusted third-party services we use, such as Google Analytics or email marketing providers. These providers are GDPR-compliant and process your data securely.

Managing Cookies

You can manage or disable cookies via your browser settings. Please note that some features of the website may not work if cookies are disabled.

For example:

Chrome: Settings > Privacy and Security > Cookies and other site data
Safari: Preferences > Privacy > Manage Website Data
Firefox: Options > Privacy & Security > Cookies and Site Data

Consent

By continuing to use our website without changing your browser settings, you consent to the use of cookies as described in this Policy.

More Information

For any questions about our use of cookies or personal data, please contact us at studio@jessicalightbody.com.